How We Ship and Delivery
When will I receive my Order?
Goods purchased available in stock will be shipped and should arrive at customer within Australia and New Zealand between 2-5 working days.
Backorders and custom made orders will be received by the customer within Australia within 14 – 21 days
International orders may take 5 days longer than Australian orders.
What if I don’t receive my order?
Please contact us if your Australian order hasn’t arrived within 7 days by sending us an email.
Do orders have Insurance?
All orders include insurance for lost or damaged goods during shipping and handling[/vc_toggle][vc_toggle title="Returns & Refunds"]Refunds
How you process returns and exchanges
Lost or damaged goods during shipping and handling will be refunded
we offer an exchange for all goods purchased and returned within 21 days
When can I exchange?
- Wrong Size or colour of goods
- No exchange on change of mind
Condition of exchange
Items must be clean and in the same condition, they were sent to qualify to be exchanged.
Ship exchange or items to be refunded to return address on the postage bag or refer to the website.[/vc_toggle]